Wertox Terms of Use

Last updated: 25 October 2026 · Version 2.0

This is a translation for your information. Only the German version is legally binding.

1. Who we are and what these terms cover

Wertox is an app and a website run by [full name], [address], Austria (see Legal Notice). These terms apply to the use of the Wertox app and of wertox.app. “You” means you as a user, “we” means the provider.

2. What Wertox is and what it is not

Wertox helps healthy people aged 16 and over with training, nutrition, sleep and lifestyle. This includes AI coaches, logging your values and a community.

Wertox is not a medical device. It is not intended to detect, monitor, treat or prevent diseases. Values such as body fat, recovery, HRV or calories are estimates for orientation and not medical measurements. We store health information such as blood pressure, blood values or medication, show it to you and take it into account in coaching. We do not assess it medically.

If you have symptoms or pre-existing conditions, are pregnant or take medication, talk to a doctor before changing your training or nutrition. Stop training if you feel pain, dizziness or unwell. In an emergency call 112 (in Austria also 144).

3. The AI coaches

The coaches are AI, not real people. Their answers are written by the language model Claude by Anthropic. AI can be wrong, leave things out or misunderstand you. Check important statements and do not rely on the coaches alone for health questions. You can report a wrong or inappropriate answer with a long press.

4. Who may use Wertox

You must be at least 16 years old. You may only have one account and must provide true information. Keep your password secret. If you notice someone else using your account, write to us immediately.

5. Costs, subscription and withdrawal

The account and the basic features are free. We offer a subscription for certain features. Purchase, payment, renewal, cancellation and withdrawal are handled by the Apple App Store or Google Play, and their terms apply. You see the price including VAT in the store before buying. A subscription renews automatically until you cancel it in your store account settings. Deleting only the app or your Wertox account does not end the subscription in the store.

We only use your data to provide Wertox to you. We do not sell it and do not use it for advertising.

6. Your content

What you log, write, photograph or upload stays yours. So that we can run Wertox, you allow us to store your content, adapt it technically (for example image size) and show it as you set in the app, including on shared links. This permission is free of charge, worldwide, not transferable and ends when you delete the content or your account. Copies others already have (for example a message in a friend’s chat) stay there until they delete them.

We never post anything in your name without your consent. We do not use your content for advertising or for training AI models.

Only upload content you hold the rights to. If a photo or video shows other people, you need their consent.

7. Community Rules

Our Community Rules (in German) apply in the community and are part of these terms. Wertox has zero tolerance for objectionable content and for people who harass others.

8. How we moderate

Reporting: Every post, comment, profile, message and group has “Melden” (report). Without an account you can report content at wertox.app/melden. We confirm receipt.

Automated tools: A word filter holds back certain terms before they appear. Content reported by several people is hidden until it has been reviewed. A human always decides on removing content or suspending an account.

Measures: Depending on severity we hide or delete content, restrict features or suspend an account temporarily or permanently. For serious violations (for example threats, depictions of sexual abuse, selling prohibited substances) we suspend immediately and inform the police if life or safety is at risk.

Statement of reasons: If a measure affects you, we tell you by notification and email what we did, why, whether a filter was involved and which rule or law the content violates.

Appeal: Reply to that message within six months or write to nikohalb@gmail.com. A human will review the case again. You can always go to court.

If someone repeatedly sends manifestly unfounded reports, we handle their reports with lower priority for a while.

9. Availability and changes to Wertox

We try to keep Wertox running at all times. Maintenance, outages or failures of service providers can limit use temporarily.

We may change Wertox if there is a valid reason, such as new technology, more users, security, new legal obligations or changes at Apple, Google or our service providers. A change costs you nothing extra. We tell you in good time beforehand if it affects you more than slightly. If a change worsens your access or use more than slightly, you can cancel free of charge within 30 days.

10. Warranty and liability

The statutory warranty applies.

We are liable without limitation for intent and gross negligence and for injury to life, body or health. For slight negligence we are liable for other damage only if we breached an essential obligation without which Wertox cannot be used sensibly, and only for the typical, foreseeable damage. Otherwise liability for slight negligence for other damage is excluded. Mandatory statutory liability, for example under product liability law, remains unaffected.

11. Termination and suspension

You can leave at any time: Settings, delete account. This ends this contract and your account. You cancel a subscription in the store.

We can terminate your free account by email with 30 days’ notice. We can end a paid subscription at the end of the paid period. If we end it earlier without you having violated these terms, we refund the share for the remaining time.

For good cause we can suspend or terminate your account immediately, in particular for serious or repeated violations of these terms or the Community Rules, if others are at risk or if the law requires it. You will receive a statement of reasons (section 8). You can download your data beforehand unless the law prohibits it.

12. Changes to these terms

If we want to change these terms, we show you the new version in the app and explain what changes. It only applies once you agree. If you do not agree, the old version continues to apply and either side may terminate the contract under section 11.

13. Data protection

How we handle your data is described in the Privacy Policy.

14. Law and jurisdiction

Austrian law applies. If you are a consumer, you keep the protection of the mandatory rules of the country where you habitually reside. Claims against you as a consumer may only be brought where you live.

15. Contact and dispute resolution

nikohalb@gmail.com, phone [+43 …]. We do not take part in proceedings before a consumer arbitration board.

Report illegal content: wertox.app/melden or in the app via “Melden”.